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(HP SIMV7.3) "unknow host exception" while discovery and host NE's are not showing in "All Systems"

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Post originally by ebzhang

 

We have issues when displaying several IP’s hostname under “all system” menu via HP-SIM web.

We have enable the debug log while discovery NEs and we can see below exceptions in the log:

08/22 16:21:39 [DeviceIdentifyThread-5] (Identification Via Discovery:38) Processing MxUnknownHostException  exception

08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:38) Unknown host: 10.139.8.30

         at com.hp.mx.cli.utilities.MxIdentifyUtility.normalize(MxIdentifyUtility.java:354)

         at com.hp.mx.core.tools.identification.DeviceIdentifyThread.verifyDNSLookupAndReportError(DeviceIdentifyThread.java:5860)

         at com.hp.mx.core.tools.identification.DeviceIdentifyThread.run(DeviceIdentifyThread.java:806)

         at com.hp.mx.core.utilities.CachedThread.run(CachedThread.java:209)

Below is a grep output of the unknown host exception.

Line 16615: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:30) Unknown host: 10.139.8.4        

Line 16829: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:37) Unknown host: 10.139.8.5        

Line 17061: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:38) Unknown host: 10.139.8.30        

Line 17074: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:39) Unknown host: 10.139.8.32        

Line 17085: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:40) Unknown host: 10.139.8.34        

Line 17096: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:41) Unknown host: 10.139.8.33        

Line 17111: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:42) Unknown host: 10.139.8.31        

Line 17268: 08/22 16:21:39 [DeviceIdentifyThread-8] (Identification Via Discovery:43) Unknown host: 10.139.8.38        

Line 60123: 08/22 16:22:18 [DeviceIdentifyThread-8] (Identification Via Discovery:30) Unknown host:

10.139.8.37        

 We have confirmed that all the hostname of these IPs have been defined on the /etc/hosts file on HP-SIM.

here are the output of commands "mxgethostname" for some IPs: 

[root@wltpnj22-com-401-sim logs]# mxgethostname -n 10.139.8.30
Host name: wlfs1-host01
DNS Name: wlfs1-host01
[root@wltpnj22-com-401-sim logs]# mxgethostname -n 10.139.10.30
Host name: wlsg1-host01
DNS Name: wlsg1-host01
[root@wltpnj22-com-401-sim logs]# mxgethostname -n 2001:4888:a03:7101:c0:114:0:1d
Host name: s4sg1-host01
DNS Name: s4sg1-host01
[root@wltpnj22-com-401-sim logs]# mxgethostname -n 10.139.8.89
Host name: wlfs2-host01
DNS Name: wlfs2-host01

can any one give some guildence about what is required to check?


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