HI,

Hp SIM was installed and confirgured in my company a few months back and was working fine, now when trying to connect i am unable to open the application with ubale to connect to database, the below is the result of mxgetdbinfo, although the user account associated with HP SIM has local admin rights so should have access to cerstor

Exception in thread "main" java.lang.ExceptionInInitializerError
at com.hp.mx.cli.MxAuxillaryDispatcher.main(MxAuxillaryDispatch
40)
Caused by: java.lang.SecurityException: C:\Program Files\HP\Systems Ins
ger\config\certstor (Access is denied)
at com.hp.mx.utilities.MxFileUtil.create(MxFileUtil.java:121)
at com.hp.mx.utilities.MxFileUtil.secureFile(MxFileUtil.java:67
at com.hp.mx.utilities.MxKeystore.<init>(MxKeystore.java:571)
at com.hp.mx.utilities.MxKeystore.<clinit>(MxKeystore.java:351)
... 1 more
ERROR: mxgetdbinfo received an exception from Java Virtual Machine.
ERROR: mxgetdbinfo received an exception from Java Virtual Machine.

additionally the logs say the follwoing however database.props does not appear to exist

14 Nov 10:47:22,753 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database using property file: database.props
14 Nov 10:47:22,753 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database retry = 0
14 Nov 10:47:23,002 INFO [STDOUT] Database initialization failed for URL: jdbc:jtds:sqlserver://ServerName:1433/Insight_v50_0_16522626;loginTimeout=20;domain=XXXX;instance= Ex: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
14 Nov 10:47:28,010 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database using property file: database.props
14 Nov 10:47:28,010 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database retry = 1

Thanks in advance

Try to keep this as linear as possible.

We're going to be monitoring several c7000 chassis, each loaded with blades for a predominately ESX 5.1 environment with a dozen or so physical Windows 2012 builds.

I installed HP SIM 7.2 on Windows Server 2012 (Virtual) about 2 weeks back.

The HP SIM database is on a remote SQL server (Virtual, Windows 2012 with SQL 2012 Standard).

The SQL server has multiple IPs with a database instance assigned to each IP on a static port

The installation went without any issues. The installer connected and configured the database with the proper rights

I installed while using a dedicated domain account that is being used as the service account.

HP SIM was running fine after the install.

I pointed it to a c7000 enclosure to scan after configuring SNMP/user credentials. This went without issue as well.

A few days later I installed the 7.2.2 hotfix while logged on as a different account with admin rights on the server. It appeared to install but never rebooted/exited the installation.

I logged off and used the same account we installed with originally and did the run as administrator (UAC is enabled).

A reboot and HP SIM was running fine afterwards.

I attempted to use the HP SIM interface today and it would not load. I checked and the service was running and the SQL database instance was running.

There were error logs in the Windows application event log viewer starting yesterday. Restarting the HP SIM service ends up with the last event, the service remains running.

Log Name:      Application

Source:        HP Systems Insight Manager

Date:          11/13/2013 12:56:54 PM

Event ID:      3

Computer:      HPSim.ourdomain.com

Description:                                                                                                                   

Lost connection to database, exception: java.sql.SQLException: Unable to get information from SQL Server: OurDnsAliasToSQLServer. SQL=

Log Name:      Application

Source:        HP Systems Insight Manager

Date:          11/13/2013 12:57:22 PM

Event ID:      2

Computer:      HPSim.ourdomain.com

Description:

Restarting MxDomainManager

Log Name:      Application

Source:        HP Systems Insight Manager

Date:          11/13/2013 12:57:22 PM

Event ID:      3

Computer:      HPSim.ourdomain.com

Description:

Restart was Successful

Log Name:      Application

Source:        HP Systems Insight Manager

Date:          11/13/2013 12:59:26 PM

Event ID:      3

Computer:      HPSim.ourdomain.com

Description:

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'

com.hp.mx.database.DbVerificationException: Error accessing database

What I have tested and verified as of today.

The service account is not locked out.

The service account has not had the password changed.

Created a connection in ODBC Data Source Administrator to test connectivity from our HP SIM server to the SQL instance. This specified the service account, our static port and the DNS alias. Test was completed successfully.

From the HP SIM server, unable to connect remotely to the SQL server using SQL Server Management Studio.

Running "checksvc.exe" returns "Unable to connect to database. Check if database service is running."

The HP SIM server has been restarted.

The SQL instance for the HP SIM database has been restarted on the SQL server.

I did see a few postings/blobs about looking at the database.props file. The username, instance, port etc all match and appear to be correct values and formatted with no odd characters.

I'm quite new to HP SIM, so I'm looking for anything that might help. Thanks!

Hello.

We recently migrated (not simply joined) our CMS server from AD domain DomA to domain DomB using a quest console. The HP sim service was using DomA\user to start, the service is now using DomB\user, with the same password.

Today, for a reason I ignore the web site was unavailable even if the HP sim service was starting.

In the mxdomainmgr.0.log, there was these error :

Caused by: java.sql.SQLException: Cannot open database "Insight_v50_0_11374566" requested by the login. The login failed.

org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Cannot open database "Insight_v50_0_11374566" requested by the login. The login failed.)

The SQL log shows that the CMS is still trying to use DomA\user to connect to the SQL DB despite I changed all the references to the DomA domain in the following files according to a HP white paper I found :

database.admin
database.props
databaseadminupd.tpl
databaseupdate.tpl
globalsettings.props

The HP Sim service is also updated to use DomB\user and starts.

Rebooting the server doesn't solve the issue.

I just added back DomA\user account in the SQL DB access list and HP SIM loads successfully again.

But DomA will be disconnected in a few weeks and the problem will get back.

I searched the files for an occurence of DomA\user but didn't find any.

Is there an other place than the aboves files where I should change the credentials to connect to the SQL DB ?

Or a command I should use to update this ? I gave a look at the MX commands but didn't find one that could help me.

Regards.

Hello,

I have got a problem with our VCRM. Yesterday I started connecting 6 VCA's from managed servers to the VCRM. It all worked fine without any problems. I saw the installed software on the machines and if there is a newer version etc.

Today I wanted to continue that with some more servers. I think in total I had around 15 VCA's connected then I saw a line in the configuration pages of the VCA's saying "The VCRM is busy" or somethink like that. Some minutes later the whole VCRM service crashed.

I tried to reboot the physical server where HP SIM and the VCRM is installed or restart only the VCRM service. But the service doesn't come up again. It stucks in the "Starting" mode.

In the task manager I can see that the cpqshrmo.exe needs a lot of memory. But nothing happens.

Can you please help me to find a solution with this problem? It's really urgent.

Regards

We are trying to upload a SPP to our VCRM through the web interface. The upload completes 753 components, and then IE gets a runtime error message.

Does anybody have a fix for this?

P.S. This thread has been moved from ITRC Server Mgmt (Insight Manager 7) Forum to  ITRC HP Systems Insight Manager Forum.-HP Forum Moderator

Good evening! I try install HP SIM (trying 7.2 and 6.2) on Suse Enterprise or Redhat 5.9, but give error:

suse:/home/aahmadulin # ./SIM_7.2_Z7550-00979.bin 
Verifying archive integrity...



 All good.
Uncompressing 7.2..................................
Installing hpsmdb-sles10-*.i586.rpm ...
warning: hpsmdb-sles10-8.2.1-1HPSIM.i586.rpm: Header V3 DSA signature: NOKEY, key ID 2689b887
The files belonging to this database system will be owned by user "hpsmdb".
This user must also own the server process.

The database cluster will be initialized with locale en_US.UTF-8.
The default database encoding has accordingly been set to UTF8.

fixing permissions on existing directory /var/opt/hpsmdb/data ... ok
creating subdirectories ... ok
selecting default max_connections ... 100
selecting default shared_buffers/max_fsm_pages ... 32MB/204800
creating configuration files ... ok
creating template1 database in /var/opt/hpsmdb/data/base/1 ... ok
initializing pg_authid ... ok
initializing dependencies ... ok
creating system views ... ok
loading system objects' descriptions ... ok
creating conversions ... ok
setting privileges on built-in objects ... ok
creating information schema ... ok
vacuuming database template1 ... ok
copying template1 to template0 ... ok
copying template1 to postgres ... ok

WARNING: enabling "trust" authentication for local connections
You can change this by editing pg_hba.conf or using the -A option the
next time you run initdb.

Success. You can now start the database server using:

    /opt/hpsmdb/bin/postgres -D /var/opt/hpsmdb/data
or
    /opt/hpsmdb/bin/pg_ctl -D /var/opt/hpsmdb/data -l logfile start

The directory '/var/opt/hpsmdb/data' exists but is not empty.
If you want to create a new database system, either remove or empty
the directory '/var/opt/hpsmdb/data' or run initdb
with an argument other than '/var/opt/hpsmdb/data'.
hpsmdb                    0:off  1:off  2:off  3:on   4:off  5:on   6:off
hpsmdb                    0:off  1:off  2:off  3:on   4:off  5:on   6:off
Starting hpsmdb service:                                              done
ok
LANG=ru_RU.UTF-8
Installing hpsim* ...
предупреждение: hpsim-C.07.02.00.00-1.i386.rpm: Заголовок V3 DSA signature: NOKEY, key ID 2689b887
ok
Installaing HP System Management Homepage. Please wait......
предупреждение: hpsmh-7.2.0-14.i386.rpm: Заголовок V3 DSA signature: NOKEY, key ID 2689b887
Подготовка...     ########################################### [100%]
Detected SuSE SLES 10
Creating hpsmh user and group...
   1:hpsmh                  ########################################### [100%]

**********************************************************
* System Management Homepage installed successfully with *
* default configuration values.   To change the default  *
* configuration values,  type the following command at   *
* the root prompt:                                       *
*                                                        *
* /opt/hp/hpsmh/sbin/smhconfig                           *
*                                                        *
**********************************************************

hpsmhd                    0:off  1:off  2:off  3:on   4:on   5:on   6:off
hpsmhd already stopped
Starting hpsmhd                                                       done
Installing HP Version Control Repository Manager. Please wait......
предупреждение: cpqsrhmo-7.2.0-0.linux.rpm: Заголовок V3 DSA signature: NOKEY, key ID 2689b887
Подготовка...     ########################################### [100%]
   1:cpqsrhmo               ########################################### [100%]
Warning: VCREPOSITORY has not been properly configured.

setup is incomplete!

Starting HP Linux Version Control Repository Manager:                 done
 =========================================================== =====================================
                                                                                                  
 NOTE: Please run /opt/hp/vcrepository/etc/vcrepositoryconfig.sh -R <Repo Path> as 'root' user to 
 configure HP Linux VCRM   

 Error with install HP Version Control Repository Manager. What I can do? How configure/download VCREPOSITORY?

P.S. This thread has been moved from Server Automation Support and News Forum to ITRC HP Systems Insight Manager Forum. - HP Forum Moderator

Hi, we have some errors on our VCRM while it is trying to download some files to the local repository:

The automatic repository update process encountered an error while obtaining one or more files from the download site.

Additional Data Error for file: cp021955.exe
Error code: 2147500037

Invalid HTTP status 404 trying to read file remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p1800161009/v92362/cp021955.exe.
Error downloading remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p1800161009/v92362/cp021955.exe to local file D:\Repository\cp021955.exe.
Error for file: cp021958.exe
Error code: 2147500037

Invalid HTTP status 404 trying to read file remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p69027072/v92365/cp021958.exe.
Error downloading remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p69027072/v92365/cp021958.exe to local file D:\Repository\cp021958.exe.


When I manually try to download them, it shows that the directories on HP's FTP-servers don't exist. Can I fix this problem or has HP to fix it?

Regards
Marco

Hi all,

if have a problem, that I cannot create a custom baseline for W2k3 x64 which includes iLO3 Firmware 1.61.

I've uploaded the newest HP SPP 2013.09 (B) to the repository and double checked, that the affected cp021280.exe is added to the repository.

Still VCRM won't list me this component for Windows Server 2003 x64.

Is anyone able to add this firmware to an W2k3x64 bundle??

best Regards,

Ville

Hello all,

I had some db problems and changed the db and HPSIM account and password. After this, HP SIM is working again.
Only thing is, when I try to view the login page (hpsim_server:50000) from any system other than the management system, I get an empty page with some strange symbols, like:

Any ideas?

Hi, I do not plan to install a CIM server and was wondering if there was a way for a standalone server with the System Management Homepage installed to send email alerts in Linux CentOS?  I do not see a field to define an SMTP server.  Thank you.

P.S. This thread has been moved from Servers > General to ITRC HP Systems Insight Manager Forum. - Hp Forum moderator

We're running SIM 6.3 and can successfully run a discovery against our BLC7000 enclosures, and all blades within will be found successfully as long as they're online and have SNMP configured.

My question is in regards to whether SIM can discover "unconfigured" blades? For example, if viewing the enclosure from the OA web interface, you can view its inventory regardless of whether a blade has been imaged with an OS or not. I haven't been able to get SIM to show "unimaged" blades though, and the bay shows up as "blank/unoccopied" in SIM (as opposed to the OA's view, which shows the bay as populated).

I have SIM's discovery options enabled for:

"Automatically discover systems in an enclosure when Onboard Administrator is discovered"
"Automatically discover a server when its Integrated Lights Out management processor is identified"

On the enclosure OAs, I also have Web Access, Secure Shell, Telnet, XML Reply, and SNMP enabled.

Anyone know of a way to get this working?  Is it even possible?

We have imported a new cerficate in to the HP sim server but when you logon to another system and get the certificate it is finding the old certificate to import. When you try to connect to the system from the sim server it is also trying to use the old certificate. If you export the certificate from the SIM server it is the new certificate that is exported.

Hello.

I have a problem with a Xerox WC 7530 I'm trying to identify with HP sim.

I found a SNMP OID that gives the printer type in the mib xerox-general-mib.mib (also known as 07gen.mib) and the OID xcmGenBaseSystem1284DeviceId (1.3.6.1.4.1.253.8.51.1.2.1.20.1). All the xerox mibs are imported into SIM.

Querying this OID with getif or Snmputil works perfectly.

If I use this OID with HP Sim to identify the type, I get a warning : Could not retrieve this object identifier from the target system...

And after that, I'm unable to get anymore SNMP answer from the printer with Getif or snmputil.

And the embedded web interface of the printer displays another warning (translated from french) :

16-586-00 network management error. Power off/on the machine. Printing and other services are available.

I must restart the machine to make SNMP available again.

I don't know how SIM makes the query but it seems not supported by the printer. I can of course use SysDescr from SNMPV2 mib, it works with SIM too, but I would prefer to use an internal value.

I tried to use OIDs 1.3.6.1.4.1.253.8.51.1.2.1.20.1 and 1.3.6.1.4.1.253.8.51.1.2.1.20, same behaviour.

Does one of you have an idea about this issue ?

Regards.

On HPUX server one user “hpsim” which using the UID as “0”. ie both root as well as this user is having the same UID. Hpsim user is part of HPSIM-HP-UX software. Could you please check the possibilities of modifying the UID for hpsim. I am worried if I modify the UID whether sim will start or not.

P.S. This thread has been moved from ITRC HP SIM Tools and Scripts Forum to ITRC HP Systems Insight Manager Forum. -HP Forum Moderator

Hi everyone,

I have a HP SIM Server, which manage all my HP Servers.

I would like to know where are these informations stored (which table) in the HP SIM database:

• Trap Events. For example: Server sends a trap "Advance ECC Ram threshold exceeded..." (sth like that)
• The Date and Time when theses traps are received

I've searched this database, and i found a table named trapVarbindData. I dont know whether this table is only the table that hold the traps ? When a trap is send to HP SIM, will a record be added to this table ?

Beside, I only see the varbind_oid field. How HP SIM can generate a message like "Advance ECC Ram threshold..." ? Also the datetime events are received, i see on the HP SIM, it said "Tuesday, 11/11/2013, 4:30 PM ..." but i dont see this in the database.

Any helps would be greatly appreciated.

HI All,

Ca someone guide me on how to install HP SIM agent on Oracle Linux. We have a CMS server, I just need to install the agent on a linux server. Any pointers will be helpful.

Regards.

Raja

Hey guys,

since today I ran into trouble whenever I try to create/save a new customized collection. I want to save a new collection and choose the members by attributes. It all works until the last step where i need to klick on the "OK"-button to save my decision as a new collection.

My problem is that I cannot click the button!! It's grey and not active and I tried the same process several times without success. I have attached a screenshot to see my problem.  I have no idea what I'm doing wrong, cause in former times it all worked without any problems.

Any ideas what I may do wrong now?

Thanks!

Regards

simli27

Hi, 

Hopefully this is the correct forum for this question.

We're having an issue with HPSIM at the moment. The issue arrises when using when using Xenserver 6.1 on a DL360 G6. HPSIM reports a minor error, but when you log onto the server managment page the system status is healthy.

I've also tested this with a G5, there is a NIC error on that server but this is not being showed in HPSIM (only on the system managment page).

The odd thing is, one G6 works at the moment, firmware versions are the same as the ones that don't work.

We have used hp agents 9.2 and 9.3 with the same result.

Is there anything you can suggest?

Hope there's enough information there, let me know if you need anything else.

Thanks in advance, Shaun.

P.S. This thread has been moved from ProLiant Servers (ML,DL,SL) to ITRC HP Systems Insight Manager Forum. - HP Forum Moderator

Hi guys,

Still having problems with the firmware side of HP SIM. At this point I don't want to use the baselining until I know where we are with what we have.

Discovery job has picked up the machines, great. If I hover over the OAs of C7000, there's the firmware version, I can see firmware versions on the machines themselves...

All I want to do is get a report out that says...

Server Name - Device Type - Firmware version.

Once I know where we are and what the implications of setting and applying the baseline are I can go ahead.

I tried looking into custom reports but these seem to be as customizable as the Model T Ford.

Can the above be done or am I trying to do something the software simply won't do?

When we are try to import the data into new server getting error as below.

ERROR DESCRIPTION: PRODUCT: vmm : Version Number Missing.

ROOT CAUSE: Product might not be installed.

CORRECTIVE ACTION: Please ensure CMS is installed.

Can anyone help us to resolve this issue ASAP.

Thanks